Ideal Living Support Agent

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Latest activity by Ideal Living Support Agent
  • Ideal Living Support Agent created an article,

    How do I register my Rotorazer?

      You can register your product here

  • Ideal Living Support Agent created an article,

    How to change your Rotorazer blades?

  • Ideal Living Support Agent created an article,

    1-year limited warranty info

        Your product comes with a 1-year limited warranty and our 30-Day Money-Back Guarantee. MONEY BACK GUARANTEE You have 30 days to try Rotorazer from the day you receive it. If you do not love Rot...

  • Ideal Living Support Agent created an article,

    Where can I find the owner's manual?

      Tossed or lost your owner's manual? No problem. You can find a downloadable copy here or download it directly by clicking the pdf below

  • Ideal Living Support Agent created an article,

    How do I cancel my order?

        If you would like to cancel an order, please reach out to our Customer Service team as soon as possible at  customerservice@buyrotorazer.com or  1-800-220-7975. Please note, to ensure our custo...

  • Ideal Living Support Agent created an article,

    My product is damaged, who do I contact?

        If your package arrives with a  product that has been damaged during shipping, please email us a photo of the damaged item to customerservice@buyrotorazer.com and our Customer Service team will...

  • Ideal Living Support Agent created an article,

    What do I do if my order is lost or delayed?

      A package or delivery is considered lost after it has been in the postal system for a period of 15 business days for US orders and 21 business days for international orders. We cannot take res...

  • Ideal Living Support Agent created an article,

    How long does shipping take?

      The USPS handles all outgoing shipments of Rotorazer. Shipping takes about 5-7 business days on average and 3-4 business days if rush shipping and processing is purchased for an additional $9.95....

  • Ideal Living Support Agent created an article,

    How do I track my order?

      All tracking information is sent via email as soon as it has been shipped.  You may also reach out to our Customer Service team at customerservice@buyrotorazer.com or 1-800-220-7975.

  • Ideal Living Support Agent created an article,

    What do I do if my address is wrong or incomplete?

      If your package is returned to us due to an incorrect or incomplete address, please email us at customerservice@buyrotorazer.com We are not responsible for the loss of your order if the address p...